Natasha Chadwick has been at the coal face of what is happening in aged care during the COVID-19 pandemic. Here, the New Direction Care CEO and Telstra Business Woman Of The Year writes an open letter to the PM.

What has worked in the past simply will not continue to work in the future, according to NewDirection Care CEO Natasha Chadwick – and the NewDirection model of care has been proven to be successful in providing this flexibility.

Faced with an ageing population and community concern about the quality of aged care services, the pressure is on for the industry to do better. The days of miserable canteen food and endless grey corridors may become relics of the past, with leaders in the aged care industry now starting to change.

Shocking stories heard in the Aged Care Royal Commission highlight the inadequacy of conventional aged care facilities in providing safe and quality care for our frail elderly. What if we can re-imagine an aged care system that better meets our human and cultural needs?  SBS Radio Viva gave Natasha Chadwick and some NewDirection Care residents the…

2019 Telstra Australian Business Woman of the Year, NATASHA CHADWICK, is revolutionising aged care-all because she backed herself against the odds. I kept asking myself over and over again: what type of residential care would I want for my mum if it ever came to it?