At NewDirection Care we understand that at this stage in life it’s often the little things that matter. It’s our job to make sure we understand what that means to you.

Our Founder & CEO

My aim and that of NewDirection Care is to create a system that revolves around the things that really matter in life and change the way we care for our elderly members of society and those living with dementia, not just in Australia but worldwide.

NewDirection Care founder and CEO Natasha Chadwick is on a mission to disrupt the way aged care services are provided in Australia, an industry that has operated in the same way for decades. Her entry into the aged care industry stemmed from her background in financial management. She worked as the National Executive Officer for the National Association of Nursing Homes and Private Hospitals. Natasha played a pivotal role in reforming Federal Government policy, providing advice around the provision of quality care, which was implemented in the Aged Care Act 1997.

As the founder of Innovative Business Improvement Systems Pty Ltd (IBIS) and later Director and CEO of IBIS Care Holdings Pty Ltd, Natasha led the development of alternative models of aged care facilities and retirement villages. From 2006 to 2011 she spearheaded the growth of IBIS Care Holdings to six operating aged care centres, one retirement village and two centres that were under development. In 2012, Natasha began her global search for a proven, alternative model for aged care that aligned with her vision for an inclusive community.

As part of the process she had two houses built in Tasmania in December 2014 that was a first for Australia. The success of this small-scale model led to Natasha pioneering the development of NewDirection Care’s microtown™ at Bellmere. Natasha is currently a committee member of Leading Aged Services Australia (NSW/ACT) and a past Board Member. She was a member of the Ministerial Dementia Forum Working Group and the ACFA Advisory Group. Another cause close to her heart is education and for many years she has mentored young women in their final year at the University of Sydney and Western University, as part of the LUCY mentoring program.

Natasha Chadwick, 2019 Medium and Large Business Award Winner acceptance speech at the 2019 Telstra QLD Business Women's Awards Event.
Natasha Chadwick, 2019 Business Woman of the Year Award Winner acceptance speech at the 2019 Telstra QLD Business Women's Awards Event.

Some of Our Team

Our vision is “where the freedom of the home follows you” and our teams make it more than just words on a page! They live our vision, core values and guiding principles every single day. At NewDirection Care we provide innovative aged care solutions for all of our residents on a daily basis.

We are always looking for people with the right attitude and potential to join our team, to provide support and care to our residents in line with our vision of “where the freedom of home follows you”. If you feel that you don't currently have the skillset to fulfil the role - that's not a problem. We can teach all the skills you will need as long as you have the mindset and motivation. What is important at this stage is that you believe passionately in what we’re doing and share wholeheartedly in our vision and ideals.

If you are prepared to work towards achieving our vision for our residents, have relevant and current Australian Work Rights, Relevant Professional Registrations and Criminal History Check, you need only express an interest in being part of the NewDirection Care team. So, what are you waiting for? If you're ready for a challenging, worthwhile and rewarding career with our organisation, please submit an application to bellmere@newdirectioncare.com.au