Our Founder & CEO
My aim and that of NewDirection Care is to create a system that revolves around the things that really matter in life and change the way we care for our elderly members of society and those living with dementia, not just in Australia but worldwide.
NewDirection Care founder and CEO Natasha Chadwick is on a mission to disrupt the way aged care services are provided in Australia, an industry that has operated in the same way for decades. Her entry into the aged care industry stemmed from her background in financial management. She worked as the National Executive Officer for the National Association of Nursing Homes and Private Hospitals. Natasha played a pivotal role in reforming Federal Government policy, providing advice around the provision of quality care, which was implemented in the Aged Care Act 1997.
As the founder of Innovative Business Improvement Systems Pty Ltd (IBIS) and later Director and CEO of IBIS Care Holdings Pty Ltd, Natasha led the development of alternative models of aged care facilities and retirement villages. From 2006 to 2011 she spearheaded the growth of IBIS Care Holdings to six operating aged care centres, one retirement village and two centres that were under development. In 2012, Natasha began her global search for a proven, alternative model for aged care that aligned with her vision for an inclusive community.
As part of the process she had two houses built in Tasmania in December 2014 that was a first for Australia. The success of this small-scale model led to Natasha pioneering the development of NewDirection Care’s microtown™ at Bellmere. Natasha is currently a committee member of Leading Aged Services Australia (NSW/ACT) and a past Board Member. She was a member of the Ministerial Dementia Forum Working Group and the ACFA Advisory Group. Another cause close to her heart is education and for many years she has mentored young women in their final year at the University of Sydney and Western University, as part of the LUCY mentoring program.
Chief Operating Officer
NewDirection Care truly turns residential aged care on its head. By creating a microtown™ and our unique House Companion™ model, we have ensured normality for our residents and that the freedom of home follows them.
Dr Alasdair A. MacDonald is COO and oversees commissioning, management and strategy at NewDirection Care at Bellmere. He has 8 years of experience in aged care and over 20 years of senior management experience. Alasdair is solutions-driven and passionate about quality, operations, innovation, strategy and marketing management.
Prior to joining NewDirection Care, Alasdair was General Manager Business Innovation, Quality & Marketing at Sir Moses Montefiore Jewish Home in Sydney, NSW with responsibility for customer assurance, business innovation, quality, communications and marketing across both residential and home care. While at Montefiore he led the development of the organisation’s innovative award winning iTraining program and was Chair for the home’s Philosophy of Living strategy on creating a more individualized model of care.
Alasdair’s spent most of his career working in the medical biotech field in Silicon Valley, California, most recently as Senior Director Global Life Sciences Marketing, Strategy & Licensing at Molecular Devices. He has a Doctorate in Organic Chemistry & Automation from the University of Edinburgh and a Bachelor of Science in Chemistry with Honours from the University of Glasgow, Scotland. In 2011, Alasdair graduated from CQ University, Sydney with his Masters of International Business Administration and was awarded the University Director’s Award for Academic Excellence & Outstanding Leadership.
Alasdair is an established presenter and has published numerous articles over the years on various subjects ranging from biotech to current topical aged care matters. In his spare time, he volunteers on the management team of CHOP Vietnam, a private charity based in Saigon, Vietnam supporting abandoned kids and young adults with disabilities and HIV/AIDS.
Some of Our Team
Our vision is “where the freedom of the home follows you” and our teams make it more than just words on a page! They live our vision, core values and guiding principles every single day. At NewDirection Care we provide innovative aged care solutions for all of our residents on a daily basis.
We are always looking for people with the right attitude and potential to join our team, to provide support and care to our residents in line with our vision of “where the freedom of home follows you”. If you feel that you don't currently have the skillset to fulfil the role - that's not a problem. We can teach all the skills you will need as long as you have the mindset and motivation. What is important at this stage is that you believe passionately in what we’re doing and share wholeheartedly in our vision and ideals.
If you are prepared to work towards achieving our vision for our residents, have relevant and current Australian Work Rights, Relevant Professional Registrations and Criminal History Check, you need only express an interest in being part of the NewDirection Care team. So, what are you waiting for? If you're ready for a challenging, worthwhile and rewarding career with our organisation, please submit an application to firstname.lastname@example.org