TESTIMONIALS
TESTIMONIALS
It’s pretty much the same as home. Your meals are the same, entertainment is the same, your ability to move and your freedom to move is the same. It’s a happy home.
I’ve settled in well. Everything is beautiful. The girls, the carers, are wonderful, they really are. All of the staff I meet are nice. I would say, without a doubt to anybody who asks me, come and join us, you’ll never get another place like this.
If you want your loved one to have peace, and to have dignity, to have independence, to be happy – this is the place.
Our mother was in a dementia wing where there were 35 other residents and there didn’t seem to be enough care staff to look after the residents there … when we moved Mum here, it just felt like we’d moved house, moved Mum back to reality, back to the world.
Endorsement From the Founders of De Hogeweyk, The Netherlands
We were more than amazed at what we saw and experienced during our half-day visit at NewDirection Care. It felt more like coming home even though we were so far away from our home country.
The Netherlands
My late husband John spent the last 9.5 months of his life at the wonderful NewDirection Care facility at Bellmere.
This facility is like a little village and the effort put into the design is amazing. John commented several times that it was like living in a resort. He was kept busy everyday with the gym, physiotherapist, wheelchair yoga, gardening, crafts, board games, bingo and the movie theatre. The facility also has a visiting doctor, dentist and audiologist.
We spent many hours in the cafe enjoying the great coffee and food and the country shop was open to all residents. The park and large BBQ area is open to all residence and families for their use.
I have spent many hours volunteering in nursing homes but nothing comes close to NewDirection Care. The staff are the kindest, most caring and loving people and they made my John feel like it was one big happy family. He was treated with the utmost respect and spoilt terribly by the staff.
I cannot thank you all enough. I feel that I am also part of this family and have been given many hugs and shown care since John has passed. Well done NewDirection Care.
Mandy Deans
I was wrestling with the trauma of finding end-of life care for my terminally ill husband. Graeme needed to enter residential care after brain tumour surgery. I spoke at length with the staff to ensure that NewDirection Care could provide the necessary care for Graeme. I visited a number of times to make certain. Two things stood out; the family atmosphere that was everywhere and the science on which NewDirection Care is based.
Graeme lived in house 3 and was there for three months until he passed away last May. As he entered palliative care I had a couple of issues to discuss with the chief M.D. These were discussed with sensitivity and promptly resolved.
The nursing staff were caring and attentive. I visited almost every day for three months so was in the best position to observe daily routines and the care of patients. The individual houses created the warm family feeling that pervades the village. New Direction Care is well-named. It is the future of aged care.
It was such as comfort to me and my family that Graeme was in loving care at the end.
Glenda Hill
When we were looking for a care facility for our Mum it was quite hard. We had looked at several aged care facilities but they were not right for her. We found NewDirection Care and from the first time we visited, we knew it was so different to other places we had seen.
What a great concept this little microtown™ is ... from a cinema to a men’s shed and all the other facilities and activities in-between. We also loved that there would only ever be 7 housemates in the house and once Mum moved in these wonderful men and women became Mum’s second family. We cannot speak more highly of the house companion™ support workers who manage the household; at times a difficult job but giving the utmost care and respect for each resident. Management, house companion™ support workers, medical, event, office and ground staff were always very welcoming and friendly.
Mum received extraordinary care in her final months and it was wonderful that she was able to spend this time at home. After seeing Mum in NewDirection Care we know when our turn comes we would like to be here.
Tracy Cumming & Terri Green